Talk to the Getradi team
Questions about plans, billing or moving your website? Send us a message or call our sales team. Existing customers get the fastest technical help by opening a ticket.
Send us a message
Fields marked * are required. We reply within one working day.
- OfficeGetradi Ltd
Suite 4.06, 86 Leonard Street
London EC2A 4RH
United Kingdom
Visits by appointment only
Before you buy: every plan includes a 15-day money-back guarantee, so you can try Getradi with no risk. Compare plans.
Other ways to reach us
Privacy & data
privacy@getradi.eu
Data requests and privacy questions.
Abuse reports
abuse@getradi.eu
Spam, phishing, malware or illegal content.
Complaints
Legal
legal@getradi.eu
Contracts, notices and legal requests.
Contact questions
How quickly will you reply?
We reply to sales enquiries within one working day, usually much sooner during UK office hours. Support tickets from customers are answered 24/7.
I'm a customer and my site is down. What should I do?
Email support@getradi.eu from the address on your account and put URGENT in the subject. Support tickets reach our engineers around the clock and are the fastest way to get technical help.
Can I visit your office?
Our London office is not open to walk-in visitors. If you'd like to meet, contact us to arrange an appointment.
How do I report abuse, spam or phishing?
Email abuse@getradi.eu with the URL, headers or evidence. See our Acceptable Use Policy for how we handle reports.
Launch a faster website today
Pick a plan, we set everything up for you, and if it isn't right for you, get your money back within 15 days.